I have been on your mailing list for some time, and I want to tell you how much I appreciate your newsletters for the wealth of information and insights they contain.
Your articles on the website about how to communicate with people at work have improved my communication skills tremendously. Over the time, I have used a few techniques from there and this has significantly changed myself to adapt to corporate culture, esp. with my interpersonal skills.
Tran Sai Hien