This article was originally published in 2015 and has been completely updated in 2020.
I’m a great admirer of Susan Scott and highly recommend her book, Fierce Conversations as it contains invaluable advice about dealing with people. Scott is former head of training consultancy, Fierce Inc., and her trainers found that one of the most common employee complaints was lack of acknowledgment for good work. This article was by one of the Fierce master facilitators, Jennifer Brewer.
“They never notice anything I do well,” or “I only hear from management when I do something wrong.” It’s not uncommon to find a culture where people are holding their breath, bracing themselves against the next time they’ll be criticized for a mistake.
So, why is acknowledgment rarely consciously and consistently given? Here are some common responses:
You can read the full article in a special Kindle collection of 13 top articles on employee recognition for only $11.99 including tax. Click here to buy.
Employers want communications professionals who continue to develop key skills Recruiters are actively seeking to place internal communications professionals who
The implementation stage of your PR plan will need to outline the various communication methods or channels to the key
Research has identified that the most important stakeholders of large organizations are employees – who come ahead of customers, suppliers,