Email newsletters: grow your subscription list and become a trusted sender. Sending an email newsletter to existing and prospective customers can be a very effective way of building trust, establishing a relationship and generating new business. I say “can be a very effective way” because success can often depend on ticking the following boxes;
Before you send your first email campaign it is important to establish who and why you are sending it to. Ensuring your mailing list is up to date can sometimes be a big job depending upon the volumes on your database. This is one area where using an email marketing service provider offers a great benefit as their list management software will cleanse your list after the first send, removing those whose details are incorrect and providing you a report on undelivered emails.
Growing your list is also vitally important. Adding new recipients to your campaigns can only have a positive effect as it no doubt brings greater exposure to a bigger audience and more chances of your email campaign being forwarded on to a friend.
TIP: It is vital that you have a data capture form on your website. Statistically, around 92% of traffic passing through B2B websites goes unknown. We know that they are browsing our site, but we don’t know who they are. This shows that visits to your site could be out of intrigue (potentially competitors) or research (potentially customers). By offering the visitor an opportunity to be kept up to date with the latest news and insight you are giving yourself more of a chance of finding out who they are and also a chance to build a relationship with a potential customer.
Once you have your list up to date and you are adding to it weekly, it is time to consider your content. First things first, make sure you don’t bore the pants off your recipients. Too much self promotion and blatant selling is a major turn off. It is important to provide informative content that your recipient will find of value.
TIP: Use the following pointers to help when preparing content;
Building trust with both existing and potential customers will propel you towards success. Quite a statement you might feel, but one that can be justified quite easily. Ask yourself: Have you ever bought something from somebody you don’t trust? In most cases, the answer is no. Why would we buy if there were no trust? Email marketing is a great way of building trust but it important that you commit to the following;
TIP: Use the same branding for your online communications that you use for your offline communications. Ensuring that your email campaigns use the same logos and fonts as your website will help establish your online brand no matter what size your company. People like dealing with what they know and what they recognize.
TIP: When writing headlines for newsletters, and, for that matter, press releases, marketing emails, etc, you will find that point-first headlines are the most effective. You can read my 2021 article on this. Highly respected writer Daniel Burstein also wrote an excellent article on point-first headlines for Marketing Sherpa.
Article: By John Coyne, Head of Campaign and Marketing Experience, Adobe
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