Workplace relationships

Getting people to like you makes your communication more effective

01 Jun, 2020 Persuasion, influence, motivation, Workplace relationships

Some people have the happy knack of persuasion – of getting others to do what they want. They seem to do it instinctively while most of us struggle to sway others to our way of thinking. But psychological research has shown that persuasion is more than instinct – you can use it in predictable ways by appealing to a limited set of deeply rooted human drives and needs. Persuasion is governed by basic principles ...

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Getting people to like you leads to more successful communication

01 Jun, 2020 Persuasion, influence, motivation, Workplace relationships

People like those who like them and who are like them Some people have the happy knack of persuasion – of getting others to do what they want. They seem to do it instinctively while most of us struggle to sway others to our way of thinking. But psychological research has shown that persuasion is more than instinct – you can use it by appealing to a limited set of deeply rooted human drives ...

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How to strengthen your personal standing at work

01 Jun, 2020 Careers, Persuasion, influence, motivation, Proving PR value, Workplace relationships

One of the biggest issues facing us as communication professionals is how to gain greater influence within our own organization. Our work is largely intangible, based on strengthening organizational communication links and working relationships at all levels, and so we are often vulnerable to the subjective views of corporate decision makers about our effectiveness. The question is how do we increase our standing within the organization? People can have good potential or may already ...

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Soft skills of good communication and relationships essential to career success

01 Jun, 2020 Careers, Commentary, Research findings, Workplace relationships

Much of the focus in the business world is about technological advances. Imagine the shock in the Google high-tech environment when internal research made senior management realize 'soft' skills are more important qualities in the firm's top employees than tech skills. An article in the Washington Post quoted a post by eminent Professor Cathy Davidson discussing the Google findings. Davidson noted that in its first 15 years after being founded in 1998, Google sought ...

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How to get people to honor their commitments

01 Jun, 2020 Persuasion, influence, motivation, Workplace relationships

Once someone takes a stand on something or goes on record in favor of a position, they prefer to stick to it. When someone makes a choice actively – a choice that’s spoken out loud or written down or otherwise made explicit – it is considerably more likely to shape that person’s future actions than the same choice left unspoken. Psychology experiments bear this out, according to Professor Robert Cialdini in his best-selling book, ...

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Form a good relationship with your marketing department

01 Jun, 2020 Marketing communication, Workplace relationships

CEOs often think of marketing and PR in similar terms. So it is in your interest as a public relations professional to strengthen your relationship with marketers in your organization and establish a solid combined front. Firstly, you can jointly analyze your organization’s priorities as expressed in the organizational mission statement and strategic goals, and ensure your activities directly and measurably support them. Look especially at the organizational business strategies that have the most ...

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How to boost your career by successfully managing your boss

01 Jun, 2020 Careers, Managing upwards, PR management, Proving PR value, Workplace relationships

'Managing upwards' is the systematic process of working with your boss to obtain the best possible results for you, your boss and your organization. When you manage upwards, you show leadership on your own part. Most people know the importance of managing their relationships with the people who report to them, but you would be surprised at the number of people who forget to manage their most important working relationship – the one with ...

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Learn how you can successfully confront others

01 Jun, 2020 PR management, Workplace relationships

We all know when there is a need to confront others, but many of us are afraid to do it. We may not have done it well in the past or we don’t like head-to-head confrontations. It is a disturbing thing to do. It takes us out of our comfort zone. It is always an emotional experience. However, if we don’t act, the problem could magnify; it could put our job in jeopardy; or ...

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Be quick to praise and slow to blame

01 Jun, 2020 Employee recognition, Workplace relationships

It is not surprising that many managers and supervisors don’t know how and why to recognize their employees when those managers have been on the receiving end of criticism for most of their lives. That’s one of the reasons why they are quick to criticize in their turn. How do we know that managers are quick to blame and slow to praise? The conclusive proof is in surveys conducted by Sirota Consulting, which revealed ...

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Ways to promote your value to the organization

01 Jun, 2020 Careers, Managing upwards, Networking, first impressions, Proving PR value, Workplace relationships

Working with your boss requires a balancing act. On one hand you need to know how best to work with your boss and maintain a good relationship. (Read my article How to boost your PR career by successfully managing your boss.) On the other hand, you need to know how to emerge from the background and assert your own standing within the organization. The contradiction in having a good boss is that while they ...

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