Leadership and managerial communication

5 tips for creating a safer workplace

18 Jan, 2021 Internal communication, Leadership and managerial communication, Leadership role

Employee safety needs to be taken seriously, whether your organization employs a handful of people or is the workplace for dozens (or even hundreds) of professionals. "No business strategy can be effective if it doesn’t embed employee health, safety, and well-being into its DNA. You’ve made a foundational promise to your workers to take care of them," the authors of a 2020 Strategy + Business article remind us. Let us also remember that good ...

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Message framing is essential for strong leadership communication impact

17 Oct, 2020 Leadership and managerial communication, Messaging

[Framing of concepts is vital to successful leadership communication. Frames provide people with a quick and easy way to process information. They are cognitive shortcuts we use to help make sense of complex information, enabling us to interpret the world around us and represent that world to others. Through framing, complex phenomena can be organized into coherent, understandable categories. The most striking examples of modern-day framing were the different viewpoints expressed by Donald Trump ...

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How you can improve middle manager communication

17 Jun, 2020 Internal communication, Leadership and managerial communication, PR management

If you want a high performing organization, you need to engage and inspire your middle managers. They are the key to employee engagement, according to research conducted for the UK Chartered Management Institute. This is even more important now during the time of the COVID-19 pandemic. But middle managers, those whose team is on the frontline, need good lines of communication from top management in order to engage their own staff. Unfortunately, good contact ...

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How you can improve the communication skills of managers across your organization

01 Jun, 2020 Internal communication, Leadership and managerial communication, PR management, PR planning, strategy, budgeting

Why is it important for all managers to communicate well with their team members? It's because "the manager accounts for at least 70% of the variance in employee engagement scores across business units," according to the 'State of the American Manager report' 2017, by Gallup Inc., the world's biggest organizational analytics and advisory firm. Gallup consultants believe "Engagement should be a manager's primary role responsibility." [Keep in mind there are many different definitions of ...

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How to fix chronically poor manager communication

01 Jun, 2020 Internal communication, Interpersonal communication, Leadership and managerial communication

Worldwide research has found managers drive about 70% of an individual’s engagement at work, but managers are terrible communicators, which severely damages employee engagement levels. This article outlines how you can fix chronically poor manager communication so your organization’s employee engagement levels improve.

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How a company used internal communication to drive its survival strategy

01 Jun, 2020 Change communication, Internal communication, Leadership and managerial communication

The global financial recession affected corporations in every country. Global corporations have been hit by the economic downturn everywhere. To survive and pave the way for future success, corporations tightened their belts and try to change strategy in order to ride out the pressures. DuPont is one of those corporations. The company was really hit in September 2008 when the financial system in the United States came close to collapse. Sales in some DuPont ...

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Stakeholder feedback is crucial for setting direction

01 Jun, 2020 Leadership and managerial communication, PR planning, strategy, budgeting, Reputation, trust, stakeholder relations

Inequality leading to major disruption Findings from the highly respected annual Edelman Trust Barometer surveys over 20 years pointed to community trust around the world being spurred by economic growth. However, the conclusion in 2020 is that community trust continued to be maintained in Asia and the Middle East, but not in developed markets, where income inequality is now the more important factor. A majority of respondents in every developed market do not believe ...

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Abrupt executive departures cause communication problems

01 Jun, 2020 Internal communication, Issues and crises, Leadership and managerial communication

Abrupt departures by senior executives can be a real headache for communicators because the rumor mill will often go into a frenzy about the event. And rumors are usually worse than the truth. Fill the vacuum of information When a sudden departure has occurred, the CEO should act immediately to fill the vacuum of information. If they don’t act quickly, the rumors will start flying. It is your job as communicator to advise the ...

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7 tips for getting your top management to communicate better with employees

01 Jun, 2020 Business management, Leadership and managerial communication

Your top management needs to communicate well with employees for a high performing organization. But first these executives need to engage and inspire your mid-level managers, who are the key to employee engagement,

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