[Framing of concepts is vital to successful leadership communication. Frames provide people with a quick and easy way to process information. They are cognitive shortcuts we use to help make sense of complex information, enabling us to interpret the world around us and represent that world to others. Through framing, complex phenomena can be organized into coherent, understandable categories. The most striking examples of modern-day framing were the different viewpoints expressed by Donald Trump ...
Read moreIf you want a high performing organization, you need to engage and inspire your middle managers. They are the key to employee engagement, according to research conducted for the UK Chartered Management Institute. This is even more important now during the time of the COVID-19 pandemic. But middle managers, those whose team is on the frontline, need good lines of communication from top management in order to engage their own staff. Unfortunately, good contact ...
Read moreWhy is it important for all managers to communicate well with their team members? It's because "the manager accounts for at least 70% of the variance in employee engagement scores across business units," according to the 'State of the American Manager report' 2017, by Gallup Inc., the world's biggest organizational analytics and advisory firm. Gallup consultants believe "Engagement should be a manager's primary role responsibility." [Keep in mind there are many different definitions of ...
Read moreMost managers communicate poorly with their employees. Managerial communication is extremely important, but Gallup consultants report that few managers have the talent to achieve excellence: "Gallup's research reveals that about one in 10 people possess the talent to manage." Although many people have some of the necessary traits, few have the unique combination of talent needed to help a team achieve excellence in a way that significantly improves a company's performance." The firm's research ...
Read moreThe global financial recession affected corporations in every country. Global corporations have been hit by the economic downturn everywhere. To survive and pave the way for future success, corporations tightened their belts and try to change strategy in order to ride out the pressures. DuPont is one of those corporations. The company was really hit in September 2008 when the financial system in the United States came close to collapse. Sales in some DuPont ...
Read moreInequality leading to major disruption Findings from the highly respected annual Edelman Trust Barometer surveys over 20 years pointed to community trust around the world being spurred by economic growth. However, the conclusion in 2020 is that community trust continued to be maintained in Asia and the Middle East, but not in developed markets, where income inequality is now the more important factor. A majority of respondents in every developed market do not believe ...
Read moreAbrupt departures by senior executives can be a real headache for communicators because the rumor mill will often go into a frenzy about the event. And rumors are usually worse than the truth. Fill the vacuum of information When a sudden departure has occurred, the CEO should act immediately to fill the vacuum of information. If they don’t act quickly, the rumors will start flying. It is your job as communicator to advise the ...
Read moreIf you want a high performing organization, you need to engage and inspire your middle managers. They are the key to employee engagement, according to research conducted for the UK Chartered Management Institute. But middle managers need good lines of communication from top management in order to engage their own staff. Unfortunately, good contact from the top happens far too rarely, according to a 2018 Gatehouse survey of employee engagement and internal communication. Poor ...
Read moreHow PR pros can win with SEO and analytics by Vincent David Is there a point of convergence between public
The dramatic stresses and uncertainties of the COVID-19 pandemic are leading people to become more aware, and more accepting, of
By Jennifer Lisson Strengthening your employer brand will give you a competitive edge and positively impact your company’s talent acquisition
Join 5,000+ subscribers to our free newsletter, Cutting Edge PR Connections, and get awesome communication tips and articles delivered monthly direct to your inbox. PLUS a $10 voucher to my Amazon paperback books, which normally sell for $19.95 each.