Internal communication

Communicating effectively to employees in tough times

01 Jun, 2020 Change communication, Internal communication, Issues and crises

It is even more important to communicate well with employees when an organization is under financial pressure. The COVID-19 crisis has caused employees everywhere to be concerned about the security of their jobs. Employees worry about their retirement funds and even about the future of their organization. In their preoccupation with the problems they are prone to circulate rumors and lose productivity by speculating about the impact of the pandemic on them. So what ...

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How you can use better communication to improve operational performance

01 Jun, 2020 Annual communication plans, Communication campaigns, Internal communication, PR planning, strategy, budgeting

Poor workplace communication is a big cause of company inefficiencies A "stunning majority" of US managers said they are often uncomfortable communicating with their employees, according to a Harvard Business Review article discussing workplace communication, following an online survey conducted by Harris Poll for Interact. The poll found an astonishing 69% of managers are often uncomfortable when communicating in general with their employees, as shown in the chart below. "More than a third (37%) ...

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Use source gap analysis to find out the best source of information for your employees

01 Jun, 2020 Internal communication, PR measurement

One of the contentious debates in the communication profession in recent years has been about the preferred source of information for employees. On one side of the debate is the view by TJ Larkin that supervisors and managers are the preferred source of most employee information. On the other side is the view that employees want different information from different sources. It's common sense - ask employees about their preferred sources of information One ...

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Employers need to communicate more during stressful times

01 Jun, 2020 Internal communication

Many employees say their leaders need to communicate more during the coronavirus pandemic. In a nationwide UK survey of 16,000 workers in June 2020, Hays recruitment found 43% said leaders needed to improve communication, well ahead of areas such as strategy and planning (23%) and remote staff management (13%). A third of employees said they have contact with their manager less than once a week and just 29% said they contact with their manager ...

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How to fix chronically poor manager communication

01 Jun, 2020 Internal communication, Interpersonal communication, Leadership and managerial communication

Worldwide research has found managers drive about 70% of an individual’s engagement at work, but managers are terrible communicators, which severely damages employee engagement levels. This article outlines how you can fix chronically poor manager communication so your organization’s employee engagement levels improve.

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