Internal communication

Help employees connect strategy to their daily activities

01 Jun, 2020 Internal communication, Messaging, PR planning, strategy, budgeting

A vital role for communicators is to tell all stakeholders, especially staff, about the decisions and the planned outcomes from the strategic planning process. Key messages need to be passed on consistently and effectively throughout the organization in a tailored way, not as mass-communication, head-office gloss or propaganda. Link the 'big picture' with the 'little picture' for employees The messages should link the ‘big picture’ with the ‘little picture’ so that staff can see ...

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Visual content makes you a more effective internal communicator

01 Jun, 2020 Internal communication, Visual communication

One of the managers I admire tries to explain concepts by using a marker pen and whiteboard – in his office or in a larger venue. Vincent thinks visually. I look at what he has quickly presented on the whiteboard in his office and marvel at the way those concepts have become clearer through his use of visuals – diagrams, graphs, and little flow charts. What’s more – the whiteboard images can be quickly ...

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Improve participation in online employee surveys

01 Jun, 2020 Internal communication, PR measurement

Traditionally, communication to promote participation in online employee surveys has been a weak area of public relations practice. For various reasons, many PR people haven’t often been included in the planning and management of such surveys. In this article, you can read how good communication improves participation in online employee surveys.

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Employee communication policy guidelines

01 Jun, 2020 Internal communication

Employee communication policies set expectations and guidelines to manage the flow of communication within an organization and externally with its stakeholders. It’s important to set policies that lead to meaningful and necessary communication needed for employee productivity and their confidence in the future. Read 10 helpful guidelines in this article about developing employee communication policies.

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Keys to effective internal communication

01 Jun, 2020 Internal communication

With so many digital tools now available to communicators, we are tempted to constantly seek new ways to communicate better internally.  UK internal communication expert Liam FitzPatrick recently said in the PR Conversations blog to stop looking for the new or the quick fix and work harder on the basics to make an impact with employees: “Nothing clever; just basic skills like writing, planning, project managing and listening.” And the ability to act as ...

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How to communicate to improve employee engagement

01 Jun, 2020 Internal communication

One way to look at workplace success is to consider it in terms of employee engagement. This is even more important in stressful times such as during the COVID-19 pandemic and the uncertain future it has created for most people. Read here how you can communicate to improve employee engagement.

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Abrupt executive departures cause communication problems

01 Jun, 2020 Internal communication, Issues and crises, Leadership and managerial communication

Abrupt departures by senior executives can be a real headache for communicators because the rumor mill will often go into a frenzy about the event. And rumors are usually worse than the truth. Fill the vacuum of information When a sudden departure has occurred, the CEO should act immediately to fill the vacuum of information. If they don’t act quickly, the rumors will start flying. It is your job as communicator to advise the ...

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How a company used internal communication to drive its survival strategy

01 Jun, 2020 Change communication, Internal communication, Leadership and managerial communication

The global financial recession affected corporations in every country. Global corporations have been hit by the economic downturn everywhere. To survive and pave the way for future success, corporations tightened their belts and try to change strategy in order to ride out the pressures. DuPont is one of those corporations. The company was really hit in September 2008 when the financial system in the United States came close to collapse. Sales in some DuPont ...

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How to counter rumors on the grapevine

01 Jun, 2020 Internal communication, Issues and crises, Messaging

Since formal channels of internal communication don’t address all the socialization needs of employees, informal channels play a significant role in their daily lives. Employees will always engage in informal conversations. These are traditionally face-to-face or verbal conversations, but digital channels are increasingly used. Rumors often are one of the outcomes of such interactions. This article explains how you can counter rumors on the grapevine.

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Preferred employee communication channels

01 Jun, 2020 Employee engagement, experience, satisfaction, Internal communication

Employees want communication that helps them do their jobs and interests them. Therefore, it is important for organizations to find out the preferred employee communication channels of their workforce. This  will help strengthen employee engagement levels.

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