Internal communication

How to improve communication to boost employee engagement

06 Jul, 2021 Employee engagement, experience, satisfaction, Internal communication

Many employees have been feeling left out as their work environment changed due to the pandemic. The problem stems mostly from poor workplace communication from top management, HR, and frontline leaders. Providing reliable and meaningful communication helps everyone feel connected and satisfied – and employee engagement strengthens. This article explains how to communicate better with employees.

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9 reasons communication is essential to employee engagement

13 May, 2021 Employee engagement, experience, satisfaction, Internal communication

Research shows employees are your most important stakeholder group. They have the power to drive your operations forward or to destroy your vision. Engaged employees are essential to for organizational success, and effective communication is essential to employee engagement. Find out here the 9 reasons communication is essential to employee engagement.

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6 ways to improve team productivity

28 Jan, 2021 Employee coaching, performance development, Internal communication, PR management

You’ve probably heard the saying that a team is only as productive as its least productive member. This statement may not necessarily be true in every case imaginable, but nevertheless, all teams need to adopt certain practices to reach their full productivity potential. Let’s take a look at six initiatives you and your team can implement to reach peak productivity. Remember, though: productivity is not a constant. Even with all of these practices in ...

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5 tips for creating a safer workplace

18 Jan, 2021 Internal communication, Leadership and managerial communication, Leadership role

Employee safety needs to be taken seriously, whether your organization employs a handful of people or is the workplace for dozens (or even hundreds) of professionals. "No business strategy can be effective if it doesn’t embed employee health, safety, and well-being into its DNA. You’ve made a foundational promise to your workers to take care of them," the authors of a 2020 Strategy + Business article remind us. Let us also remember that good ...

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How you can improve middle manager communication

17 Jun, 2020 Internal communication, Leadership and managerial communication, PR management

If you want a high performing organization, you need to engage and inspire your middle managers. They are the key to employee engagement, according to research conducted for the UK Chartered Management Institute. This is even more important now during the time of the COVID-19 pandemic. But middle managers, those whose team is on the frontline, need good lines of communication from top management in order to engage their own staff. Unfortunately, good contact ...

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Communicate about the 5 big organizational questions

01 Jun, 2020 Internal communication, PR management, PR planning, strategy, budgeting

Organizations need to ride out tough times. They need to adapt to changed conditions, and they need to communicate to all key stakeholders what the changed priorities are during difficult periods. The global financial crisis was clearly one of those times - and now the world is dealing with a pandemic health crisis. What sort of information is important to communicate during difficult times? It is important to get back to fundamentals and to ...

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Employees say this is the essential communication they want

01 Jun, 2020 Internal communication

Employees report on what they wanted from communication with them, in response to a survey conducted by international HR firm, Willis Towers Watson. The respondents detailed these expectations: Open and honest exchange of information Clear, easy-to-understand materials Timely distribution Trusted sources Two-way feedback systems Clear demonstrations of senior managers’ interest in employees continual improvements in communication Consistent messaging across sources. However, these expectations are not often met. For instance, the latest Gatehouse State of ...

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Good communication improves employee and customer satisfaction

01 Jun, 2020 Internal communication, Marketing communication

Research consistently shows that employee satisfaction leads to customer satisfaction. With this in mind, you can initiate a program to increase employee satisfaction, because this will lead to positive organizational performance regardless of its relationship with employee engagement. This article explains how good communication improves satisfaction for employees and therefore customers.

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Make your workers aware of their job impact

01 Jun, 2020 Business management, Employee engagement, experience, satisfaction, Internal communication, Persuasion, influence, motivation

We all have a fundamental need to belong. One way to achieve this is to connect people’s work with outcomes. When people know their work has a meaningful, positive impact on others, they are happier and more productive than those who don’t make a connection. It gives all involved a warm feeling when these initiatives are taken to increase workers’ positive perceptions of the impact of their work. Making workers aware of their job impact is beneficial to all involved.

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How you can improve the communication skills of managers across your organization

01 Jun, 2020 Internal communication, Leadership and managerial communication, PR management, PR planning, strategy, budgeting

Why is it important for all managers to communicate well with their team members? It's because "the manager accounts for at least 70% of the variance in employee engagement scores across business units," according to the 'State of the American Manager report' 2017, by Gallup Inc., the world's biggest organizational analytics and advisory firm. Gallup consultants believe "Engagement should be a manager's primary role responsibility." [Keep in mind there are many different definitions of ...

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