Employee engagement, experience, satisfaction

CEO and senior leaders are critical to employee satisfaction and engagement

01 Jun, 2020 Employee engagement, experience, satisfaction, Internal communication, Leadership role

Why is employee engagement important? Why push for stronger employee engagement? Well, a whole range of benefits are generated from treating employee engagement as a priority, even the most important organizational priority. Some of the most important benefits are listed below, as discussed in an 2018 article by Quantum Workplace. Every benefit is backed up by research referred in the article: Increased employee safety Better employee health Happier employees Greater employee satisfaction Better home ...

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A useful ratio for giving praise

01 Jun, 2020 Employee coaching, performance development, Employee engagement, experience, satisfaction, Employee recognition, Employee, manager feedback, Leadership role, Research findings, Workplace relationships

Positive psychology experts are finding that the frequency of small, positive acts is crucial in business and personal relationships. Psychologist John Gottman, author of several books on relationships, pioneered research on marriage, which suggested there is a ‘magic ratio’ of 5 to 1 in the effectiveness of positive and negative interactions. Prof. Gottman (photo at right) found that marriages are more likely to succeed when the couple’s interactions are near a 5 to 1 ...

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Good internal communication leads to stronger employee engagement and therefore better organizational performance

01 Jun, 2020 Annual communication plans, Employee engagement, experience, satisfaction, Internal communication, Leadership role, PR planning, strategy, budgeting

Firms with high levels of employee satisfaction consistently achieve superior long-term returns. Economics experts reported from a global study they conducted that "Higher employee wellbeing is associated with higher productivity and firm performance." They found "correlations between employee wellbeing, employee productivity and firm performance across all industries and regions." Writing a 2019 article for the World Economic Forum, George Ward and Christian Krekel from the London School of Economics, and Jan-Emmanuel De Neve from ...

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Good communication can hugely lift employee engagement

01 Jun, 2020 Employee engagement, experience, satisfaction, Internal communication

Communicators hold a powerful position by influencing the way things are done at work - as a manager or supervisor of their staff, and in  communicating about good practice in employee relations, which leads to stronger employee engagement. Definitions of employee engagement Employee engagement is a vital workplace concept. There are various definitions of employee engagement, reflecting the complexity of the concept, but a general definition suggested by Engage for Success is: Employee engagement ...

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What to look for in a great place to work

01 Jun, 2020 Employee engagement, experience, satisfaction

Most organizations of a reasonable size fall well short of maintaining happy workers and achieving high productivity. In my own observations over 25 years, a top employer is rare to find. Despite great advances in management training and in technology, most companies still don’t succeed – for many reasons. How does your employer rate? And what can you do as a communicator to improve it? What makes a great workplace? The Great Place to ...

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Opportunities for PR in new staff recruitment and onboarding

01 Jun, 2020 Annual communication plans, Employee engagement, experience, satisfaction, PR planning, strategy, budgeting

I once started a new contract position with an engineering company employing 2,000 people, and as a new arrival I looked with great interest at the recruitment and onboarding process. It was terrible! Communication with me as a new arrival should have been much better - before and after joining them. This experience reinforced to me the importance of internal communication for onboarding new employees, which is the process of integrating new arrivals into ...

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Zoom in on the key employee engagement measures

01 Jun, 2020 Employee engagement, experience, satisfaction, PR measurement

Engagement is probably the most important aim in communication right now – central to employee engagement and also audience engagement in social media. We will be looking at employee engagement in this article because it is central to the performance of your organization. Employee engagement is a vital driver of organizational results, and therefore the aim of improving employee engagement is probably the most important quest in employee management. Since engagement is crucial to ...

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Employee communication needs to be what employees want

01 Jun, 2020 Employee engagement, experience, satisfaction, Internal communication

During the first half of my PR career, most corporate managers thought all that was required for employee communication was for someone, usually a junior employee, to churn out the internal newsletter regularly. Slowly it dawned on them that employees wanted more than that. And what’s more, the employees wanted to see more face-to-face communication from their supervisor or manager rather than outpourings from the PR team. In recent years, the pendulum has swung ...

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Help to maximize the positive experiences of new employees

01 Jun, 2020 Careers, Employee engagement, experience, satisfaction, Workplace relationships

Good employers recognize the importance of attracting the best talent – and keeping these good people. They understand that the costs of poor recruitment and retention are heavy. Therefore many organizations take an enlightened approach to their new employees. One of the keys is to communicate well with new arrivals. PR can work closely with HR to make new arrivals feel welcome. Some organizations establish a formal process of ‘re-recruiting’ new employees to accelerate ...

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Increase workers’ positive perceptions of the impact of their work

01 Jun, 2020 Business management, Employee engagement, experience, satisfaction, Internal communication, Persuasion, influence, motivation

We all have a fundamental need to belong. One way to achieve this is to connect people’s work with outcomes. When people know their work has a meaningful, positive impact on others, they are happier and more productive than those who don’t make a connection. How can a link best be established? Put a recipient or end user in front of a provider, and the beneficial change will happen, ie enable a worker to ...

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