Whether you are a communication staffer or external consultant, the relationship model advocated by Susan Scott, top US executive coach and author of Fierce Conversations, creates great results....
The US election result in 2016 suddenly focused us on the major problems caused by the spread of false information. This problem continued to increase with the advent of the coronavirus. But the...
Trust is a person's willingness to accept vulnerability based upon positive expectations of the intentions or behavior of another, according to a widely-used definition of the concept. "Trust,...
Media relations was at the core of PR for decades. Some people in the industry still think media relations is PR. However, the internet has changed all that. A new type of stakeholder is the...
Effective management of relationships with stakeholders is crucial to resolving issues facing organizations. By using their influence, stakeholders hold the key to the business and social...
Inequality leading to major disruption Findings from the highly respected annual Edelman Trust Barometer surveys over 20 years pointed to community trust around the world being spurred by...
Trust is really important to us as individuals. We have all wondered at some stage, “How far can I trust this person to do the right thing?” But trust applies just as strongly to organizations....
Listening to stakeholders is your important first step Determining the attitudes of stakeholders and their likely reactions to organizational policies and projects is a vital part of establishing...
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