Many communicators are pressured by managers or clients into doing tasks that have little strategic use - they are just short-term fixes. The person who gives the briefing may not understand much...
Why is it important for all managers to communicate well with their team members? It's because "the manager accounts for at least 70% of the variance in employee engagement scores across business...
Build the right team To develop your function's strategic communication capability, you need to bring together a team with the right knowledge and skills, with the potential to develop their...
A bad decision in planning and implementation of strategies is something we all dread. But how do we recognize when we have made a bad decision and what do we do when we realize it? So, how do we...
Most managers and team leaders don’t know how to manage their staff well. Research consistently shows this. For instance, global surveys by Gallup performance management consultancy show that...
Organizational communication has two broad roles – to support corporate strategies and to support business unit strategies. Communicators are generally located within head office where most...
As the business world becomes more complex, decision-making is becoming more complex as well. Just think of the complexities in dealing with risk, issue and crisis decision-making these days. And...
Organizations need to ride out tough times. They need to adapt to changed conditions, and they need to communicate to all key stakeholders what the changed priorities are during difficult...
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