Some fascinating psychology: most people believe they make decisions logically and rationally, but in reality their emotions influence how they react in business. People’s decisions… Read More
Your willpower - some fascinating psychological light is thrown on a universal topic. You may be able to use some of insights directly in your… Read More
Metaphor: "If we don't change course now, we'll hit the rocks!" Communication has two main components: the rational and the emotional. Managers mostly communicate in… Read More
Legendary management thinker, Peter Drucker, is quoted as saying “Communication takes place in the mind of the listener, not the speaker.” In other words, the… Read More
Adapted from an article by Dr Robert Cialdini. Quoting an expert is a powerful technique in messaging. This conclusion has been apparent in the findings… Read More
Research on non-verbal communication has found that mirroring a person’s words and body language increases rapport dramatically. This finding confirms the results of previous research,… Read More
You can tap into powerful, yet background words of influence. Background words can be a simple, but convincing means of influence. Robert Cialdini discusses some… Read More
An elevator pitch is the brief summary or pitch relating to your organization, your product or yourself that can be made in about 30 seconds,… Read More
If you are like most people, you dislike having to play the political ‘game’ in your organization. However, organizations exist through the interdependent cooperation of… Read More
Generating creative ideas is only half the battle. It is difficult enough to come up with a new creative angle, but then we often have… Read More
Boost Your Career With Actionable Insights Delivered Monthly to Your Inbox
Join 5000 subscribers around the world and subscribe to the free monthly Cutting Edge Insights newsletter!
By signing up, you will receive expert advice, tips, information and news on practical business communication and management from award-winning author, Kim J. Harrison.
Simply fill out the form below and check your inbox for a confirmation email.