How to get people to honor their commitments
When someone takes a stand on something or goes on record in favor of a position, they want to stick to it. When someone makes a choice actively – a choice that’s spoken out loud or written down...
Workplace relationships
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Use this astute way to start a new job
Starting a new job is a testing time for us all. First impressions that others form of you are crucial. This is called the primacy effect – first impressions create a significant and lasting...
Form a good relationship with your marketing department
CEOs often think of marketing and PR in similar terms. So it is in your interest as a public relations professional to strengthen your relationship with marketers in your organization and...
A useful ratio for giving praise
Positive psychology experts are finding that the frequency of small, positive acts is crucial in business and personal relationships. Psychologist John Gottman, author of several books on...
Successfully manage your boss to boost your career
Your boss is the most important person in your job. You can influence this relationship to be productive, effective and satisfying to both and you boss. 'Managing up' or 'managing upwards' is the...
Be quick to praise and slow to blame
It is not surprising that many managers and supervisors don’t know how and why to recognize their employees when those managers have been on the receiving end of criticism for most of their...
Learn how you can successfully confront others
We all know when there is a need to confront others, but many of us are afraid to do it. We may not have done it well in the past or we don’t like head-to-head confrontations. It is a disturbing...
Use ratings by staff to improve bosses’ communication skills
Surveys reveal that managers and supervisors think they are better communicators than they really are. Therefore asking managers and supervisors about their communication skills generally doesn't...