Be quick to praise and slow to blame
It is not surprising that many managers and supervisors don’t know how and why to recognize their employees when those managers have been on the receiving end of criticism for most of their...
Workplace relationships
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Learn how you can successfully confront others
We all know when there is a need to confront others, but many of us are afraid to do it. We may not have done it well in the past or we don’t like head-to-head confrontations. It is a disturbing...
Use ratings by staff to improve bosses’ communication skills
Surveys reveal that managers and supervisors think they are better communicators than they really are. Therefore asking managers and supervisors about their communication skills generally doesn't...
How to deal with difficult people issues
Most people can be managed normally – no problem. But a minority may be difficult. What can be done about problem people? The problem may not be with them personally, but may be a problem with...
Don’t waste your boss’s time
These days all bosses have limited time. Every contact you make with your boss uses some of this time. It is surprising how many people use up their boss’s time (and some of their own...
Influence in Business: Building Relationships and Enhancing Likability
People like those who like them and who are like them Some people have the happy knack of persuasion – of getting others to do what they want. They seem to do it instinctively while most of us...
Give active encouragement to your boss
All bosses are human! They are just as susceptible to self-doubts as anyone else. And they all share with us one of the deepest desires in human nature – the need to feel important, to receive a...
Leveraging Office Politics and Stakeholder Relationships for Success
Many people hate office politics. But staying out of office politics may hold back your career. You can see what happens when someone doesn’t play the game sufficiently – they lose influence and...