Many people hate the idea of playing office/organizational politics. But staying out of such activities may hold back your career because every organization contains workplace politics, whether...
Are you piled high with workplace time demands, media deadlines or client expectations? Are you trying to cram too many activities into too little time? Has COVID-19 added more pressure to your...
Whether you are a communication staffer or external consultant, the relationship model advocated by Susan Scott, top US executive coach and author of Fierce Conversations, creates great results....
Many people hate office politics. But staying out of office politics may hold back your career. You can see what happens when someone doesn’t play the game sufficiently – they lose influence and...
Research on non-verbal communication has found that mirroring a person’s words and body language increases rapport dramatically. This finding confirms the results of previous research, especially...
‘Street-smart’ business people learn the importance of maintaining good professional relationships, largely through networking, which is defined as the creation, development and use of personal...
In your workplace and at home you are inevitably tempted to lay the blame on someone for an action or inaction that is unsatisfactory. Laying blame is easy to do and difficult to avoid,...
You have probably heard this type of statement: “Effective personal communication is 55% body language, 38% tone of voice and only 7% content of the words you use.” However, these widely quoted...
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